Coronavirus (COVID-19)


Due to National guidance around COVID-19 (Coronavirus) we’re operating a reduced service until further notice. We are now offering our support digitally through a range of options and extended opening hours for contacting us.

For out of hours and crisis support Please call Childline on 0800 1111 or The Samaritans on 116 123

Useful resources


A self-help app to manage stress and anxiety

Stress and the mind

A relaxation podcast from the Mental Health Foundation

COVID-19 Anxiety

5 tips for staying mentally well

The Mix

A great blog around dealing with Coronavirus Anxiety

CSW Resources

A list of places for young people, parents and carers to access support

Doctor Mike

Doctor Mike responds to comments/questions about the Coronavirus

Anna Freud

A great Q&A section around mental health during periods of disruption

FIS Free Resources

A list of fun and learning activities for early years to secondary school age

Office for Students

Student guide to Coronavirus

Parents Support

A free and confidential live chat for parents

Stay Informed

It’s important to stay informed, however there’s lots of different sources providing varying accounts of what is happening. This could be adding fuel to your Anxiety/worries so we suggest going directly to reliable sources and ignore what’s on your feeds.

Keep Moving

Exercise releases serotonin (the happy chemical) so continuing to exercise will help boost your mood. We can go outside and exercise but should stick to the social distancing criteria. Gyms are off limits but there are exercises and circuits you can do at home without any gym equipment required.

Stay Connected

Social connection improves physical health and well-being so it’s important we stay connected.

If you live with family/roommates you should take advantage of this and do things together. If you live alone then you should utilize the tools you have. Social Media is one of our greatest tools for keeping in touch with family and friends from anywhere. Facebook, Instagram, WhatsApp and Snapchat all have messaging, calling and video calling features which can be used as a group or one to one. Alternatively, texting and calling or even reaching out through our online chat and helplines such as The Samaritans by calling 116 123 are good ways to connect with others.

Good Sam (18+)

The NHS has set up a Volunteer Responders programme to support the NHS during the COVID-19 outbreak. The idea is for people (who are over the age of 18 and are fit and well with no symptoms) to support the 1.5m people in England who are at most risk from the virus to stay well.

Safety is a priority so the majority of tasks can be undertaken while social distancing and volunteers will receive guidance on how to do this.

The ways in which you can support the NHS are:

  • As a Community Response volunteer
  • As a Patient Transport volunteer
  • As a NHS Transport volunteer
  • As a Check-in and Chat volunteer

Create A Routine

By sticking to a routine you’ll be able to maintain a sense of normality, boost your mood and keeping yourself busy.

Although it’s tempting to stay in bed and watch Netflix all day, getting up at a certain time each day and doing a range of activities will actually make you feel good. You should do things you would normally do (whilst sticking to the social distancing criteria) such as shower, get dressed (even If you’re not leaving the house), work/online classes, exercise (inside or out), eat 3 balanced meals a day, connect with people and have plenty of down time.

It’s OK if you’re unsure where to start. To help you create a new routine we’ve created a daily plan for you to download and fill in.


Sign up to Kooth for free, safe and anonymous online support.

Their counsellors are available to talk Weekdays from 12pm to 10pm and Weekends from 6pm to 10pm. If you need to talk outside of these hours you can leave a message and they’ll get back to you when their back online. Alternatively, if you’re in crisis you should get in touch with one of their suggested helplines.


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Important Information